Privacy Policy
Effective Date: 09/10/2026
Zupan Chiropractic (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you visit or interact with our website.
Information We Collect
When you visit our website or submit information through our website forms, we may collect information that you voluntarily provide, including:
First and last name
Phone number
Email address
Information submitted through contact or inquiry forms
SMS consent and communication preferences
We may also collect information necessary to respond to your inquiries, schedule appointments, provide clinic-related information, and communicate with you regarding services you have requested.
We do not collect or request sensitive medical information through general website contact forms. Patients should use the secure methods provided by our office for submitting protected health information or medical records.
SMS/Text Messaging Information
If you voluntarily provide your mobile phone number and opt in to receive text messages from Zupan Chiropractic, we may use your phone number to send the types of messages for which you have provided consent.
These messages may include:
Appointment reminders
Appointment confirmations
Scheduling and rescheduling information
Clinic-related notifications
Responses to inquiries
Other informational or transactional communications
If you separately opt in to marketing or promotional SMS messages, we may also send:
Special offers
Promotions
Events
Clinic updates
Other marketing communications
Message frequency varies. Message and data rates may apply.
Providing your phone number does not automatically mean that you have consented to receive marketing text messages. Where applicable, informational/transactional SMS consent and marketing/promotional SMS consent are collected separately.
SMS Opt-Out and Help
You may withdraw your consent to receive SMS messages at any time.
To stop receiving text messages, reply STOP to any SMS message. After opting out, you may receive a confirmation message and will no longer receive SMS messages unless you provide consent again.
For assistance with SMS communications, reply HELP or contact Zupan Chiropractic using the contact information provided below.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
Automatically Collected Information
Like most websites, our site may automatically collect limited, non-identifying information such as:
Browser type
Device type
Pages visited
General location information
IP address
Date and time of website visits
This information may be used to maintain website functionality, improve website performance, monitor website security, and understand general website usage.
Cookies
Our website may use standard cookies and similar technologies provided by our website platform or third-party services to support website functionality, security, analytics, and performance.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
How We Use Information
We may use information collected through our website to:
Respond to questions and inquiries
Contact individuals who request information
Schedule and manage appointments
Send appointment reminders and confirmations
Provide requested clinic-related information
Send SMS communications when consent has been provided
Send marketing or promotional messages when separate marketing consent has been provided
Improve website functionality and performance
Maintain website security
Comply with applicable legal and regulatory requirements
We do not sell personal information.
SMS Privacy and No-Sharing Statement
Zupan Chiropractic does not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties for their own marketing purposes.
Mobile phone numbers and SMS consent information will not be used or shared for unrelated third-party marketing.
We may share information with service providers that assist us with operating our website, managing communications, scheduling appointments, or delivering SMS messages on our behalf. These service providers may only use information as necessary to provide services to us.
Third-Party Services
Our website may use third-party service providers to support website hosting, forms, scheduling, analytics, communications, and SMS messaging.
These providers may process limited information on our behalf as necessary to provide their services.
We are not responsible for the privacy practices of third-party websites or services that we do not control. We encourage you to review the privacy policies of third-party services when you interact with them.
Data Security
We take reasonable administrative, technical, and organizational measures to protect information collected through our website and communications systems.
However, no website, electronic communication, or internet transmission is completely secure. We cannot guarantee absolute security of information transmitted electronically.
Your Privacy Choices and Rights
Depending on applicable law, you may have the right to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent for SMS communications
Opt out of marketing communications
Update your contact information
You may opt out of SMS communications at any time by replying STOP to a text message.
For assistance, reply HELP or contact us using the information provided below.
Children’s Privacy
Our website is not intended to knowingly collect personal information from children under the age of 13.
We do not knowingly collect personal information from children under 13 through our general website forms. If a parent or legal guardian believes that a child has provided personal information through our website, please contact us so that we can address the request appropriately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable requirements.
Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Zupan Chiropractic
14101 US 290, Suite 300
Austin, TX 78737
512-815-3668
info@zupanchiropractic.com
www.zupanchiropractic.com